We're getting older, so we're getting wiser
With over 55 no-show appointments in April 2018, we knew we needed a change, but we started this practice FOR YOU! So we started a conversation with our clients on Facebook, and found it comforting that nearly all of you support a "no-show" and "Late Cancelation" fee. Our goal is not to punish anyone, but with a growing cancelation list, we want to make sure we can provide as much availability to you as possible!
With that in mind, Starting 6/1/19:
**Consultations are still complimentary (we'd never charge you just to chat.) All new clients who call in for a consultation will be asked for a $50 deposit on that appointment slot. If you come in for a consultation and decide our services are not for you, no sweat, we'll refund you the deposit, If you opt to receive treatment that day or a day in the future we'll deduct the $50 from your total.
**All existing clients who fail to cancel an appointment 24 hours in advance (or who don't bother to cancel at all) will also be charged $50 to hold their NEXT appointment slot.
** If you cancel an appointment that was made while we were "special" - we may have to release that specaill back into the pile for another guest to use!
**We will collect a $50 deposit after 3 consultations when no treatment is received!